Terms & Conditions

On booking we will require a £100 deposit. The deposit will be held as security for the booking and against damages or undisclosed waiting time.

If you cancel your booking with us up to 7 days before the booking date your deposit will be refunded in full. If not your deposit will be forfeited.

Any damages due to gross negligence while the hot tub is in your care will result in the loss of your deposit and if the damages exceed your deposit of £100 we will act to claim the excess. This may include a filter charge and / or cleaning charge if you use prohibited liquids etc which cause damage.

It is also your responsibility to be punctual on delivery and collection time of the spa. Waiting time will also be deducted from your deposit at £30 an hour. Please be thoughtful that we might have another booking to fulfil after yours!

You must be on site to assist us when taking delivery. You must provide us with safe access and clear instructions. We will not accept any responsibility for any damage or injury caused. You must provide working electric & water supply close to the set up area and hose with a drainage nearby.

We will need a relatively flat area to set up on. You will become responsible for the hot tub after joint inspection and the T’s & C’s have been signed.

As the hirer accept and acknowledge that I take full responsibility for the use and users of this hot tub at all times.

Hot Tub Tastic will not be liable for accidents, injuries or death.

Hot Tub Tastic will not be liable for any accidents relating to use of our hot hubs such as wet surfaces causing slip hazards, running or jumping in and around the spa.

Hot Tub Tastic prohibits the use of glass items within the hot tub and will not take responsibility for injury caused by glass breakages within or around the spa area.

CHILDREN UNDER THE AGE OF 16 MUST BE SUPERVISED AT ALL TIMES. Pregnant ladies must seek medical advice before using a spa. Remember this is a hot tub not suitable as a birthing pool.

Please enter the spa with safety in mind at all times, checking the temperature first.

Do not jump in or out or dive into the hot tub.

Never enter the hot tub with sharp objects.

Never use glass or any other breakable items within or near the hot tub.

Always where the correct attire when entering the hot tub such as a bathing costume or any swimwear.

Never wear shoes or heals as this could cause injury and damage to the spa.

The hirer accepts responsibility for all who use the hot tub that they are in sound medical health. If in doubt please seek medical advice.

The hirer takes responsibility that users are not impaired by alcohol or drugs

The hirer takes responsibility that users are clean when using the hot tub.

The hirer takes responsibility for making sure the hot tub cover is secured back on the tub when not in use. This will not only stop the spa losing heat but will keep the hot tub secure from accidents when not in use.

Never switch the power off. If the power gets accidentally turns off or a power failure occurs please turn it back on in the same way in which you were shown in your demonstration. We will bring you enough chemicals for the duration of your hire, you must use them to keep the spa hygienic.

It’s really important that everyone is clean when entering the spa. All traces of dirt grease, make up, moisturisers & creams must be removed before using the spa. When it’s filled with clean water we all want it to stay as clean as humanly possible for both hygiene and unnecessary wear on the pump and spa.

We also sorry to say but if you use a fake tan you cannot use the spa as it will cause lasting discolouration of the spa and result in a damages charge.

If we find the spa unreasonably dirty on collection a fee of £25 will be charged. DO NOT USE bubble bath or soaps, washing up liquid or any other chemicals within the spa. This also means products such a silly string! These chemicals or foreign objects will ruin the pump. If this occurs it will be classed as gross misuse and we will be looking to reclaim the costs.

Hot Tub Tastic will not be held responsible for any damages to your property through the entire hire period. This includes weight or water damage to any or all structure, fixings & fittings, garden or grass areas. It is your responsibility to make sure that the space provided is fit for purpose.

On agreeing a delivery / collection time on the given date we will not be held responsible or liable for any delays that are out of our control.

If a hot tub stops working you must notify us immediately so we can be given the opportunity to identify the problem and resolve it.

We will not be held responsible for damage to persons or property.

It is you the hirer who responsible for returning the spa in the same condition in which you received it.

You will be held responsible for a lost, stolen or damaged whether it’s minor damage or damaged beyond economical repair.

If you do not willingly pay the costs we will pursue you through the courts.

I the hirer do hereby give Hot Tub Tastic the right to enter the premises or land where they believe the hot tub to be on the agreed date and time of the collection.

If any of the terms in the above contract acceptable then Hot Tub Tastic then our hot tub service will not be supplied.

By signing this contract you the hirer agree the release Hot Tub Tastic or any of its employees form any and all liability.

On hiring and signing this contract you the hirer agree to and accept all of the terms and conditions and acknowledge that the use of the hot tub is at you the hirers own risk.